About us

An emotionally intelligent Agent that adapts to all audiences and heightens customer engagement at all levels. A Smart, data-driven Executive that is personable and ultimately emotionally intelligent. This is not a chatbot that just reads a web page—far from it. It is a trained, revolutionary, Omnichannel Solution. And we can't wait to discuss how Car Buddy Chat can improve your business with you!

Car Buddy is built on proven communication principles, ensuring every customer interaction is effective, empathetic, and results-driven. These include:

  • Always Communicating:Our system recognizes and responds to both explicit and subtle customer cues, ensuring no interaction is missed—whether through Chatbot, LiveChat, Email, SMS, WhatsApp, or Voice.
  • Balancing Content and Emotion:We've trained our solution to provide clear, factual answers while fostering trust and rapport, addressing both the customer's needs and their emotional state.
  • Cause and Effect Awareness:By analyzing customer responses in real time, our solution adapts dynamically, resolving concerns before they escalate and steering conversations toward positive outcomes.
  • Seamless Digital and Analogue Integration:Our platform combines data-driven insights with human-like empathy, ensuring that both non-verbal (behavioral) and verbal cues are interpreted for a personalized customer journey.
  • Symmetrical and Complementary Communication:Whether building rapport or providing expert guidance, our system adjusts its tone and approach to suit the context, ensuring every customer feels valued and supported.

Car Buddy AI Visions & Values

  • Value People

    • Honest
    • Respectful
    • Empathetic
  • Think Data

    • Ask Questions
    • Always Share
    • Beyond Expectations
  • Innovate

    • Stay Fresh
    • Implement
    • Happiness
  • Lead

    • Passion
    • Courage
    • Listening
  • Modify

    • Faith
    • Embrace Change
    • Determination

Car Buddy AI Mission

Automating Automotive digital communication allowing Franchises to maximise enquiry whilst focusing on customer's in their Showrooms. In turn this means relatives and friend's car buying, maintenance and car selling will be effortless, transparent, and empowering.

Car Buddy AI Goal

To relieve the pressure on Automotive Franchises and Manufacturers so people can feel confident that they will enjoy their car buying processes.

Meet the Car Buddy AI Team!

  • Elliot Smith profile picture

    Elliot Smith

    Founder / CEO

  • Robert Smith profile picture

    Robert Smith

    Head of Technology

  • Steven Noble profile picture

    Steven Noble

    Front-End UX/UI Developer

  • Lee Evans profile picture

    Lee Evans

    Head of Sales & Partnerships

  • Nicolene Du Plessis profile picture

    Nicolene Du Plessis

    Marketing Specialist

  • Thomas Mann profile picture

    Thomas Mann

    AI Engineer

  • Mian Maaz Ullah Khan profile picture

    Mian Maaz Ullah Khan

    AI Developer

  • Furqan Nasir profile picture

    Furqan Nasir

    Project Engineer

  • Brandon Smith profile picture

    Brandon Smith

    Lead AI Developer

There are many people who have made our product and business what it is today that without their continued help, we wouldn't be where we are today.

© Car Buddy AI 2025