About us
An emotionally intelligent Agent that adapts to all audiences and heightens customer engagement at all levels. A Smart, data-driven Executive that is personable and ultimately emotionally intelligent. This is not a chatbot that just reads a web page—far from it. It is a trained, revolutionary, Omnichannel Solution. And we can't wait to discuss how Car Buddy Chat can improve your business with you!
Car Buddy is built on proven communication principles, ensuring every customer interaction is effective, empathetic, and results-driven. These include:
- Always Communicating:Our system recognizes and responds to both explicit and subtle customer cues, ensuring no interaction is missed—whether through Chatbot, LiveChat, Email, SMS, WhatsApp, or Voice.
- Balancing Content and Emotion:We've trained our solution to provide clear, factual answers while fostering trust and rapport, addressing both the customer's needs and their emotional state.
- Cause and Effect Awareness:By analyzing customer responses in real time, our solution adapts dynamically, resolving concerns before they escalate and steering conversations toward positive outcomes.
- Seamless Digital and Analogue Integration:Our platform combines data-driven insights with human-like empathy, ensuring that both non-verbal (behavioral) and verbal cues are interpreted for a personalized customer journey.
- Symmetrical and Complementary Communication:Whether building rapport or providing expert guidance, our system adjusts its tone and approach to suit the context, ensuring every customer feels valued and supported.
Car Buddy AI Visions & Values
Value People
- Honest
- Respectful
- Empathetic
Think Data
- Ask Questions
- Always Share
- Beyond Expectations
Innovate
- Stay Fresh
- Implement
- Happiness
Lead
- Passion
- Courage
- Listening
Modify
- Faith
- Embrace Change
- Determination
Car Buddy AI Mission
Automating Automotive digital communication allowing Franchises to maximise enquiry whilst focusing on customer's in their Showrooms. In turn this means relatives and friend's car buying, maintenance and car selling will be effortless, transparent, and empowering.
Car Buddy AI Goal
To relieve the pressure on Automotive Franchises and Manufacturers so people can feel confident that they will enjoy their car buying processes.
Meet the Car Buddy AI Team!
Elliot Smith
Founder / CEO
Robert Smith
Head of Technology
Steven Noble
Front-End UX/UI Developer
Lee Evans
Head of Sales & Partnerships
Nicolene Du Plessis
Marketing Specialist
Thomas Mann
AI Engineer
Mian Maaz Ullah Khan
AI Developer
Furqan Nasir
Project Engineer
Brandon Smith
Lead AI Developer
There are many people who have made our product and business what it is today that without their continued help, we wouldn't be where we are today.